Credit Return

Instant Credit Return

There may be scenarios where the Payer may be debited and the transaction may be settled on the Instant Payment Platform, but due to either technical reasons or business reasons the Final Transaction Status Report message can not be honored, that is, the payee account can not be credited. This is an exceptional scenario that now warrants that funds be returned back to the Payer.

Similarly, it is equally possible that the payer may have sent funds by mistake and as a result requests that the funds sent be returned. Whether this happens through a Request for a Refund or through the dispute management process, what is required is that the Payment System can process a refund message to cancel an earlier transaction and return funds to the payer.

Payee can not be credited upon Receiving Final Transaction Status Report Message (Pacs.002 ACSP)

Figure (1) Succesful Credit Return Scenario if Funds could not be posted to Payee Account after receiving Final Transaction Status Report Message (Pacs.002 ACSP).